Contact
Let's talk riding safety.
Questions about membership, courses, or becoming a bike shop partner? Our team is here to help.
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Every feature, side by side.
Feature
Rider
Family
Crew
Child Profiles
1
Up to 4
Unlimited
Ride Safe Australia Course
Included
Included
Included
Parent Dashboard
Included
Included
Included
Bike Shop Partner Discounts
Not Included
Included
Included
Early Access to New Courses
Not Included
Included
Included
Founding Member Badge
Not Included
Not Included
Included
Get In Touch
We'd love to hear from you.
Whether you're a parent with a question, a bike shop interested in partnering, or media looking for more information — reach out and we'll get back to you within one business day.
Phone
1300 OR MATE
Mon–Fri, during business hours
Based In
Australia
Proudly Australian owned & operated
Support Hours (AEST)
Monday – Friday
9:00 AM – 5:00 PM
Saturday
10:00 AM – 2:00 PM
Sunday
Closed
Phone
1300 OR MATE
Mon–Fri, during business hours
Based In
Australia
Proudly Australian owned & operated
Phone
1300 OR MATE
Mon–Fri, during business hours
Based In
Australia
Proudly Australian owned & operated
Send a message
Fill out the form and our team will be in touch shortly.
FAQ
Quick answers before you reach out.
How quickly will I hear back?
We aim to respond to every enquiry within one business day, Monday to Friday.
I'm having trouble with my membership — who do I contact?
Select "Membership Question" in the form above, or email us directly at [email protected] and our support team will help sort it out.
How do I become a bike shop partner?
Select "Become a Bike Shop Partner" in the form, or use the button above. Our partnerships team will reach out to walk you through the process.
Can I get media information about Open Road Mates?
Yes — select "Media & Press" in the form and our team will send through our media kit and brand information.
Australia's family riding safety community. Helping parents raise safe, confident and responsible young riders.
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