Privacy Policy
Effective Date: March 30, 2025
Open Road Mates (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.openroadmates.com, access our community forums, enrol in online courses, or otherwise interact with our services.
By using our website or services, you consent to the practices described in this policy.
Information We Collect
We collect the following categories of information:
a. Personal Information
When you register, purchase a course, or interact with us, we may collect:
Full name
Email address
Billing and shipping address
Payment details (processed securely via third-party providers)
Account login credentials
Community profile details (e.g., profile photo, interests)
b. Usage Data
We automatically collect information about your device and how you use our site:
IP address
Browser type and version
Pages visited, time spent, and referring pages
Device type and operating system
Course progress and quiz results
c. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience, remember preferences, and track site usage. You may disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
Provide and maintain access to our platform and services
Personalize your experience and recommend relevant content
Process payments and deliver course materials
Enable community engagement features (forums, profiles, leaderboards)
Communicate with you (e.g., account updates, newsletters, promotions)
Improve our website, content, and user experience
Enforce our Terms of Use and protect our users and platform
3. Sharing Your Information
We do not sell your personal information. We only share data as necessary with:
Service Providers: Third-party vendors that help us operate the platform (e.g., payment processors, hosting providers, email services).
Legal Requirements: If required by law, regulation, or legal request.
Community Interactions: If you participate in forums or public areas of the site, information you share may be visible to other users.
4. Data Security
We use industry-standard security measures to protect your personal information, including:
Secure Sockets Layer (SSL) encryption
Secure payment processing
Access control protocols and authentication
Despite these measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access and review your personal data
Correct or update inaccurate information
Delete your account or personal information
Object to or restrict data processing
Withdraw consent at any time. To exercise any of these rights, please contact us at [email protected]
6. Email Communications
By registering on our site, you agree to receive emails related to your account, courses, or platform activity. You may also opt-in to marketing updates. You can unsubscribe from marketing emails at any time using the link in the footer of each email.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies separately.
8. Children’s Privacy
Open Road Mates is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.
9. International Data Transfers
Our services are operated from [Australia] and may be accessed globally. By using our site, you acknowledge that your information may be transferred to and processed in countries outside of your own.
10. Changes to This Policy
We may update this Privacy Policy periodically. If significant changes are made, we will notify users via email or prominent notice on the website. Please review this page regularly to stay informed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Open Road Mates
Email: [email protected]
Website: https://www.openroadmates.com
Why Join OPEN ROAD MATES?
Online Learning
Access courses and tutorials on topics such as vehicle maintenance, road safety, driving & riding techniques, travelling tips.
Community Groups
Connect with a network of mates who love hitting the road as much as you do. Share advice, tips and experiences
Incentive Program
Earn points & win prizes: fuel, accommodation and more!
© 2025 Open Road Mates | All Rights Reserved